Account controls

Delete your Munro Planner account

You can permanently delete your account and its cloud data at any time. The quickest method is inside the app.

Delete it in the app

  1. Open Munro Planner and choose More.
  2. Open Account.
  3. Choose Delete account and confirm.

Deletion is immediate and permanent. It removes your account, active sessions, synced logbook, derived walking profile and any website-planned routes waiting to be delivered to your phone.

Request deletion without the app

If you cannot access the app, use the contact form. Enter the email address used for your Munro Planner account and write Account deletion request in the message. We may ask you to confirm control of that email address before deleting the account.

Data stored only on your devices

Recorded GPX walks and other locally saved files are not part of account sync, so deleting the online account cannot erase those copies from every phone or watch. Delete individual recorded walks in the app, and remove any exported files from the device or service where you saved them.

Delete some data but keep your account

You can delete individual recorded walks, saved routes and logbook entries in the app without deleting your account. To request deletion or correction of particular synced account data while keeping the account open, use the contact form, enter the account email address and describe exactly what should be removed or corrected.

What may remain

Short-lived security logs and data that must be retained for legal, fraud-prevention or accounting purposes may remain only for the period required. An App Store or Google Play subscription is managed by that store and is not automatically cancelled when the Munro Planner account is deleted.

For the full explanation of how data is handled, see the privacy policy.